Our Services

Defining the Standards


DTDC, one of the best-known International parcel companies in Kenya, has a large dedicated division offering a host of e-Commerce services to Domestic and International customers. To help our international clients develop and build their Global business strategy, we offer them a vast array of solutions. We offer smart and efficient services varying from warehousing & distribution to Value Added Services. Our e-Commerce solutions are equipped with the latest technology platforms and work in tandem with our client's needs and requirements to offer the most optimum solutions at cost-effective prices.


We handle all B2C and B2B cross-border transactions involving the movement of e-Commerce parcels, express parcels, documents and international freight. Our offering comprises of the most efficient and optimum door-to-door services for import and export of documents, parcels and cargo. DTDC’s delivery options are designed to suit the customer’s needs, package size, budget, and time window. The customised solutions offer the benefits like flexibility, defined transit time, complete information regarding declarations and authorities, and real-time tracking information.


DTDC has a wide range of e-Fulfilment solutions to offer Domestic and International shipping, parcel pick-up, delivery and return management services for the B2B2C segment. We facilitate the highest level of services by integrating our delivery system with the best technological platforms. Be it a start-up or an established player, our services are designed to enable order fulfilment processes for companies right from receiving and processing of the order to delivery of products to the end consumers. In addition to this, we also excel in product return management services. In short, DTDC’s holistic e-fulfilment services meet every standard that is expected from an international parcel delivery services company.


The domestic packages of services are designed for door-to-door secure and cost effective services for e-Commerce and Parcel deliveries. When shipping with DTDC, the specialists are involved in handling your products most carefully. The flow of information via automated tracking services makes it extremely convenient for customer’s smooth pick-up and delivery management. We offer these services domestic markets in India, SAARC, Middle East, Far East, Europe and Americas. We have our wide range of products and service offerings for your needs and requirements.